Update 08/04 - after a month later, AVIS refunded the £1,100 charge and only £1,072.97 of the secondary £1708.47 charge (THEY HAVE CHARGED ME £635.50 FOR A £35 CHIPPED SCREEN REPAIR!). I’m still disputing this remaining charge balance as it is completely shocking to be charging this amount for something so minor. Customer service have been useless and avoiding my numerous emails. Original post - I declared a small chip during our rental upon return at Auckland airport. I now have charges of over £2.8k against my credit card and no one is coming back to me with the damage report with the correct costs for me to raise this with my insurance. I am now unable to use my credit card as the limit it max’d out.
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New Zealand car rentals from Avis Rent A Car. Your New Zealand car hire specialists.
