I’ve got President’s Club membership but cannot book online as credit card details need to be updated to reflect my current card. However, it’s impossible to complete the task online - error message states “facade validation error” - whatever that means. Rang the customer services number and advised call wait would be 5 - 8 minutes……well 55 minutes later I’m still waiting to be connected and about to hang up and make my booking with Hertz. Avis = thanks for nothing..🤯
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