I rented a car from a service in Dubrovnik on 30th September 2025 through an online platform. The car was returned fully fueled and in good condition on 6th October 2025. Everything was on time and clean. The deposit was supposed to be returned by 3rd November 2025. However, I have not received any refund. After contacting the support team, they directed me to the car rental service. When I reached out to the rental service, they told me to follow up with the online platform. I submitted a complaint form on 28th November 2025, and now it's 3rd January 2026 with no updates or refund. If the rental service sees this, please address ticket number A816883A. My next step may be small claims court.
Claim your business profile now and gain access to all features and respond to customer reviews.
