We prepaid for our rental from the airport. To summarize, the service attempted to charge me for an additional driver ($115.02), which was never requested. My initial rental agreement clearly states $0 for any additional services. I disputed this charge through my credit card and didn’t receive any communication until over two months later when they tried to charge me again for an additional driver, this time for $173.86 at a location we never visited. Now, I'm disputing this new charge as well. They claimed I agreed and signed the rental agreement when I returned the car, but I refused to sign, so if they have a signature, it must be forged. My copy indicates "refused to sign." This service feels completely fraudulent.
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