I booked a car hire on line from Avis at Nice Airport. I am a BA gold card holder so I am entitled to a second driver free of charge. Avis are very reluctant to publicise this and you cannot book this option on line so I clicked the box to pay for a second driver and made the necessary payment. I pointed this out when I collected the car. On returning it on 12/1/26, after adjusting for this (which was their mistake and not mine), they produced a calculation showing they owe me €43 but their final statement adjusted this to zero. I contacted them on the same day and despite three chasers, I haven't heard a word
I would also add that we regularly hire cars from Nice airport and they are generally in an appalling condition and filthy. This one came with the service light on during the hire, two more alerts appeared
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