I had a car accident with a rental 4 years ago. I noticed over €1,200 was taken from my credit card with no explanation, and it hasn't been refunded. I can't reach anyone responsible for my case, and they ignore my emails. When I do speak to representatives, they claim there's nothing they can do. After vague follow-ups from 2021 to 2023, I haven't heard anything since. Total scam. Avoid at all costs.
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