Customer services have been relocated to S.Africa, not a problem but the call handler kept on asking what my query was. I was simply asking if a perfume was being discontinued.She had no idea. I asked if I might speak with someone in that dept. She disconnected the call. I then sent email in u.k.Same simple question. Reply was that they couldn't answer without an account number. An exercise in frustration and not for the first time. I'll switch h to Beauty Pie.
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