There is an issue with my package UPS is stating there was incomplete/missing shipping information on my package so it will be returned to AVON. I reached out to see why and what can be done about it. Mike's answers were short, rude and condescending. I explained what UPS said and asked if there was a contact I could speak with and their response was "Sure, you can contact UPS." I have worked customer service, as well as trained staff in customer service (DSM for over a decade) They either need extra training in how to speak to customers or they need to find a new job that does not have direct contact with people.
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