I managed to get a full refund (within 30 days) after some effort: I found the charge on my credit card, researched the company, and submitted my refund request via email and their contact form. They responded promptly with options for a partial refund or an exchange. I insisted on a full refund due to unacceptable quality and size, referencing their 'no hassle' return policy. I received my full refund on my credit card within a week. However, the return process is quite challenging and time-consuming, so buyers should be cautious. Also, their Medium size would fit a 12-year-old girl, and the material lacks hems, just being cut stretchy fabric. The 'bra' consists of a thin pad with minimal support, less than a sports bra. One would expect better quality for the price.
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