booked this break through hoseasons, in an autograph junior lodge, these are not lodges these are caravans, the property i was in was a carnaby highgrove, which on carnaby website is sold as a caravan, but is marketed by both hoseasons and percywood as a lodge, dont be fooled into thinking you are getting a lodge, caravan was small and very narrow in the hallway between lounge and bedrooms,couldnt have 4 adults in this van, heating in van broke at 5pm on Saturday night, contacted on site handyman who couldnt repair ,so no heating or hot water till sunday late afternoon, so couldnt use hot tub as we couldnt shower, all dishes and cutlery covered in food, dishwasher in van dont understand why dishes and cutlery cant be put through dishwasher between clients by cleaning staff,van very dusty and very cold on arrival as patio door would not fully close which i feel was a security risk, all these problems given to emergency callout on sat, only heating was been fixed,
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