Terrible customer service. I tried to close service, I was placed on hold and no one returned. This happened twice. When I finally spoke to someone she was very difficult and acted like I was not able to close the account and asking a lot of personal questions. She finally said she would end service but didn’t do it and another payment has been taken out of my checking account. I am still trying to cancel the service.
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American Water Resources (AWR) offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 1.9 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. AWR strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.See more
