ax-uk.com

4.6
4.6 Based on 41 reviews

Through our dedicated service centre and with our fleet of 4,000 luxury, prestige, mainstream and commercial vehicles, we help motorists who have found themselves on the wrong end of an accident regain their mobility. If it's not your fault, you have the...

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Average Rating

4.6

/
5

41 Reviews

5 Star
85%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Soniy
It was a great support from AX

5
Date of experience: Jan 29, 2026
Ms Lynsey Brett
Friendly and professional

Was so smooth and the gentleman collecting was so friendly and professional, highly recommend!

5
Date of experience: Jan 29, 2026
Catherine Scott
Really impressed with the service

Really impressed with the service. Within 2 hours my car was collected, taken to my home, I was given clear instructions what to do next ( take various photos etc). The hire car arrived the next morning and the claim was settled within a couple of weeks ( it was over the Christmas break too) great service. The only issue was I asked for the hire car to be collected a week earlier than planned and this did not happen despite me chasing.

5
Date of experience: Jan 29, 2026
Brett McConnell
Overall great service from start to…

Overall great service from start to finish

5
Date of experience: Jan 29, 2026
Sidney Ochouba
AX smashed it with an excellent customer service

It was nice using AX their customer support team was great, service was excellent from start to finish and customer satisfaction was superb. I give a five star rating

5
Date of experience: Jan 29, 2026
David Cook
Could do better

Fast delivery, delayed collection by 6 days. Warning lights reportrd but no action or contact about them

4
Date of experience: Jan 29, 2026
shez
Great experience from start to finish

Great experience from start to finish. The team were very helpful with information. The hire car i received was great also. Overall very satisfied.

5
Date of experience: Jan 29, 2026
Bobbi Gibbins
Brilliant services

Brilliant services. Kept updated through out the process. Couldn’t recommend enough!

5
Date of experience: Jan 29, 2026
Great communication and staff were very…

Great communication and staff were very helpful. Smooth process mix

5
Date of experience: Jan 29, 2026
Simon
The whole process from the initial…

The whole process from the initial contact from AX,updates on the repairs to my vehicle,Courtesy vehicle drop off and pickup has been seamless.You never really know how your insurance will handle a claim until it happens,having AX on board has taken the stress and worry out of the situation completely.A very satisfied customer,once again thank you AX.

5
Date of experience: Jan 29, 2026

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Business Details

  • Through our dedicated service centre and with our fleet of 4,000 luxury, prestige, mainstream and commercial vehicles, we help motorists who have found themselves on the wrong end of an accident regain their mobility.

    If it's not your fault, you have the right to a replacement vehicle whilst your own car is being repaired or replaced. We can provide that mobility and all of the support that comes with it at a time and place convenient to you, from our UK-wide network of vehicle depots.

    We help remove the stress, we take responsibility for interacting with insurers, we organise repairs and we keep you mobile so that you are not affected by the temporary loss of your car.See more

  • email info@ax-uk.com
  • call 03700116720
  • language https://www.ax-uk.com

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