Do not be lured by high APY rates. This bank is ABSOLUTELY HORRIBLE. It has locked down my entire savings of over $20k because of a single check for $150, which they could have just rejected, but instead decided to lock me down from access to my own money for weeks. They asked me to mail in physical checks (fine), but their phone representative told me it was the check for $150 that was the problem, so I mailed that one in but that still wasn't good enough - they wanted 3 more checks sent in. So I had to do the process over. Today is Wednesday, it was supposed to arrive on Monday). I waited until the day they were supposed to arrive, with mail confirmation, and now their department (which btw, has no phone number -- totally sketchy, just guys who won't answer a phone, sitting in an office somewhere, controlling my money? So convenient for them - they can just avoid me. Not for me.) BTW they initially asked me to complete a Hold Harmless from from the bank the check was drawn from, United Savings Bank here in Philly, and the manager of that branch flat out told me she thought this bank was a scam because she has never had to do that before. Now, I don't know anything about that because I've never done it before -- and she hasn't either. But how comfortable would that make you feel? Go somewhere else with your hard earned cash.
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