I would give a rating of 0 if that were an option. I deposited $20,000 on December 12, 2025, and it is still not reflected in my savings account. As of December 17, I was on hold for a long time before speaking with a representative who was hard to understand. She mentioned that my funds wouldn't be available until December 23. This is outrageous; they are holding my money for nearly 12 days. If I had known this would happen, I would never have proceeded with this transaction. It feels like a scam. I advise others to avoid this so-called online bank.
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