I strongly advise against purchasing from this company. I bought a dress for £40 in May 2025 and paid through a payment service. Unfortunately, the dress didn't fit, so I returned it the following day. Tracking shows it was received by the company. However, I was still charged the remaining payments despite the return. I reached out to the company, but my emails went unanswered. I then contacted the payment service, which investigated the issue. They concluded that the company issued a gift card instead of a refund. I want to clarify that I never requested a gift card and have not received one! I've tried multiple times to resolve this with the company via email, but I continue to be ignored. It appears they do not value their customers or their reputation! Their low rating of 2.5 stars says it all. I request my refund or at least the promised gift card! They are holding £40 of my money without justification. Thank you.
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