If I could assign zero stars, I would. This provider was once a top ISP, but now it's a nightmare. I canceled my service due to poor support, but after clicking a link for a retention offer, I was unknowingly locked into a new contract. Despite immediate attempts to cancel, I'm still facing resistance even as my cancellation date approaches. This feels deceptive, with terrible customer service to match. Avoid this provider—they're not trustworthy.
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