1-month follow-up to on-spot initial review.I made a full cash purchase on a used but seemingly well-kept Nissan Note with 91k miles recorded at time of purchase at £3.3k. It came with a standard 3-month £250 warranty on certain parts. I was met by Zee at the train station on the day, who'd kindly agreed to pick me up in the car I was coming to look at, as I had no car after a few years of not owning one, and I drove back to the dealership. I realise in hindsight I should have asked to be picked up in a different car to see it from cold start, but that be partially due to my inexperience. I had a chance to test drive it back to the dealership and it drove very well.Upon inspecting the car at the dealership, the only problem item I noticed was a loose boot handle and was aware and Zee and his team were able to apply a temporary remedy that I was satisfied with.As with any old high mileage car, I was expecting some repairs of certain items in the months following as part of due maintenance. However the first problem appeared just 5 days after purchase. A squealing noise from the bonnet when taking off from idle. This turned out to be a worn drive belt that I replaced at a local garage for £130. Again due partly to my inexperience, I evidently hadn't noticed it was worn when inspecting the engine area. And there had been no such noise in the days prior. I was expecting to make repairs within the first few months, but for an item to begin to fail just days after purchase is disappointing to say the least. I learned later when contacting the dealer that the part wasn't covered. It may be a wear and tear item depending on definition, but for an item to fail just days after purchase, it was a real letdown that a fairly inexpensive part couldn't be replaced free of charge, even as a gesture of goodwill on a car purchased in full. This is also despite being up the consumer rights act on something that only appeared very shortly after the purchase. I emplore the dealer to consider joining the Motor Ombudsman organisation of dealers in the future so stressful situations like these are less of a pain to a buyer.Within the last month, I've paid closer to £1,000 total, including replacing both front lower arms and bushes as the car started to creak over speed bumps. I have no issue in general wth having to perform the repairs, but it's a shame I've had to spend quite so much (almost 1/3 of the sale price) in such a short time frame.Furthermore, after leaving the dealership, I had two front tyres replaced at an Aylesbury tyre fitters. This was free of charge to the credit of the dealer. However, I later learned that one tyre had been pressurised to an usafe 5atm, and the other had an already low tread of 2-3 mm (later swapped locally). I don't blame the dealer for this, but I advise you to communicate with the fitter to ensure this doesn't happen in the future.Overall, while the initial purchase and interaction was very pleasant and accommodating, I have to be honest and say that I am disappointed to have spent so much so quickly. The drive belt situation was obviously disappointing. The dealer offered to potentially repair at cost to myself, but an offer to remedy a low cost situation would have gone a long way. My advice to the dealer would be to amend your warranty, even if it doesn't strictly cover such a failure mode, to cover it as a gesture of goodwill to keep customers happy, if it happens within a week of purchase.I encourage the dealer to please reach out and do the right thing. I'm quite reasonable!2.8*/5*
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Aylesbury Trade Centre is an independent, family-run dealership built on transparency, fairness, and genuine customer care. With hundreds of vehicles sold every year, we focus on offering great-value cars that are accurately described, honestly priced, and backed by a straightforward buying process.
Every vehicle is road-tested, history-checked, and priced according to its condition so customers always know exactly what they are purchasing. We believe in being clear and upfront whether it’s a fully prepared retail vehicle or a part-exchange or trade-price car sold with declared faults.
Our team works hard to make the experience simple and stress-free, from first enquiry to handover. We also offer extended warranty options, nationwide delivery, and flexible support after purchase.
At Aylesbury Trade Centre, our goal is to provide reliable cars, fair deals, and a level of service that earns long-term trust. We’re always here to help, and we appreciate every customer who chooses to buy from us.See more
