This is a follow-up review after one month. I made a full cash purchase of a used but seemingly well-maintained vehicle with 91k miles for £3.3k, which included a standard 3-month warranty covering certain parts. On the day of the purchase, I was picked up by a representative at the train station, which was helpful since I had been without a car for a few years. I had a chance to test drive it back to the dealership, and it performed well during that time. At the dealership, I noticed a loose boot handle, which the representative and their team addressed satisfactorily. I anticipated some repairs due to the car's age and mileage, but I encountered my first issue just 5 days after the purchase: a squealing noise from the engine. This turned out to be a worn drive belt, which I replaced for £130. I regret not noticing it during my inspection, but the noise had not been present before. While I expected some repairs, it was disappointing for an issue to arise so soon after purchase. I later learned that this part wasn't covered under the warranty, which felt unfair for a part to fail within days of buying the car. I suggest the dealer consider joining an organization that supports consumer rights to make situations like this easier for buyers. In the past month, I've spent close to £1,000 on repairs, including replacing both front lower arms and bushes due to creaking over bumps. While I'm okay with performing necessary repairs, it's unfortunate to have spent nearly a third of the purchase price so quickly. Additionally, I had two front tires replaced at a local shop, which was complimentary from the dealer. However, I later discovered that one tire was overinflated and the other had low tread, which I don't attribute to the dealer but recommend that they communicate with the tire fitters to avoid similar issues in the future. Overall, while the initial purchase experience was positive, I'm disappointed with the rapid expenses. The dealer did offer to repair the drive belt at my cost, but a gesture of goodwill would have made a significant difference. I urge the dealer to reconsider their warranty policy to enhance customer satisfaction, especially for issues that arise shortly after purchase. I am open to further communication to resolve this matter.
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Aylesbury Trade Centre is an independent, family-run dealership built on transparency, fairness, and genuine customer care. With hundreds of vehicles sold every year, we focus on offering great-value cars that are accurately described, honestly priced, and backed by a straightforward buying process.
Every vehicle is road-tested, history-checked, and priced according to its condition so customers always know exactly what they are purchasing. We believe in being clear and upfront whether it’s a fully prepared retail vehicle or a part-exchange or trade-price car sold with declared faults.
Our team works hard to make the experience simple and stress-free, from first enquiry to handover. We also offer extended warranty options, nationwide delivery, and flexible support after purchase.
At Aylesbury Trade Centre, our goal is to provide reliable cars, fair deals, and a level of service that earns long-term trust. We’re always here to help, and we appreciate every customer who chooses to buy from us.See more
