Generally speaking this was a good 10 day visit to Antalya for a 'cosmetic medical' procedure but with a few areas that potential patients should be made aware of. My wife had a neck lift, face lift, fat transfer and upper and lower eyelid surgery over a 24hr period in hospital. The fully licenced surgeon Dr Manav was excellent along with the hospital nursing staff and anaesthetist who were well versed in these procedures. Thorough checks were carried out (blood work, x-ray and medical history) to ensure safety in conducting the procedure. All staff from the agency and the hospital are polite and reassuring. The nursing care post op was also very good from Sila and apart from breakfast (salad based, with cheese !) the hospital food was good. Transfers 'to and from the airport' were timely and comfortable.However, ensure you thoroughly research, read reviews and all pre-order info requests should be conducted using an AI template e.g. ChatGpt which gives you the structure of questions to ask.I am a retired commercial director of a corporate medical company and feel it is equally important to improve the following areas thatI felt the AYT agency were lacking, as follows:* Seren - was excellent in providing information and securing our business, she was fluent in English but went 'off grid' with various excuses as soon as we arrived in Antalya leaving us with a driver, coordinator and agency nurse who did not speak good English. So communication was patchy and on occasions a mobile phone translator was required.* Insist on information such as surgeon licencing, a letter from the surgeon confirming that he (and not a junior surgeon working under him) would be carrying out the operation etc...(AI recommended information requests) prior to sending a deposit or booking flights.* We hardly saw the coordinator Oguzhan Gurkan who was a little brusque on occasion and more focused on the payment and profit than being 'on point organisationally' as he handed off key responsibilities to his 'driver' in lieu of the weekend with his family despite the fact that we were paying for his focus during our stay e.g. pick up times from hotel and hospital not communicated properly, being taken to wrong hotel post operation, post op meds being given to the driver to deliver with lack of dosage info, driver was polite and eager to please but a bit too invasive listening into conversations with nursing staff or hanging around our 'private' hospital room.* There are considerable consent forms that are 'rushed' for signature 'on the morning' of the procedure rather than being sent in advance or provided the night before to read through. This is disconcerting just before going into the Op theatre as it would be an important denial of responsibility and would take on far more importance if things go wrong.* Finally, we booked our own hotel as the hotel (DAMM) used by AYT was basic and cheap and was more for the convenience and profitability of the agency than for comfort in recovery and was in an unattractive location on a side street. You are advised to arrange for the cost of the hotel to be removed from the quote and book one on the seafront (which is also only 8 mins from the hospital). We used the 'Prime' hotel (labelled as 5*) with fabulous mediterranean sea views and close to nice bars and restaurants ideal for comfort during recovery - for £371 for 6 nights post op and worth every penny. I am sure the AYT agency staff wouldn't stay in the hotel they put their patients in if they were recovering from a cosmetic operation !That's our honest and constructive feedback to improve on this experience.
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As AYT Clinic, we have gathered under one roof to serve as a whole as AYT Clinic with the quality service and trust we have shown in the health sector for years. With our strong collaborations and corporate structure, we are on the way to provide all services in the health sector with high quality and in the best way, with our high experience in bariatric surgery, our first class vip service in plastic surgery, our large hair staff, our advanced technology dental services, and our urology service that we apply with advanced techniques. We are moving forward with reliable steps.See more
