Review Time
Generally speaking this was a good 10 day visit to Antalya for a 'cosmetic medical' procedure but with a few areas that potential patients should be made aware of. My wife had a neck lift, face lift, fat transfer and upper and lower eyelid surgery over a 24hr period in hospital. The fully licenced surgeon Dr Manav was excellent along with the hospital nursing staff and anaesthetist who were well versed in these procedures. Thorough checks were carried out (blood work, x-ray and medical history) to ensure safety in conducting the procedure. All staff from the agency and the hospital are polite and reassuring. The nursing care post op was also very good from Sila and apart from breakfast (salad based, with cheese !) the hospital food was good. Transfers 'to and from the airport' were timely and comfortable.
However, ensure you thoroughly research, read reviews and all pre-order info requests should be conducted using an AI template e.g. ChatGpt which gives you the structure of questions to ask.
I am a retired commercial director of a corporate medical company and feel it is equally important to improve the following areas that
I felt the AYT agency were lacking, as follows:
* Seren - was excellent in providing information and securing our business, she was fluent in English but went 'off grid' with various excuses as soon as we arrived in Antalya leaving us with a driver, coordinator and agency nurse who did not speak good English. So communication was patchy and on occasions a mobile phone translator was required.
* Insist on information such as surgeon licencing, a letter from the surgeon confirming that he (and not a junior surgeon working under him) would be carrying out the operation etc...(AI recommended information requests) prior to sending a deposit or booking flights.
* We hardly saw the coordinator Oguzhan Gurkan who was a little brusque on occasion and more focused on the payment and profit than being 'on point organisationally' as he handed off key responsibilities to his 'driver' in lieu of the weekend with his family despite the fact that we were paying for his focus during our stay e.g. pick up times from hotel and hospital not communicated properly, being taken to wrong hotel post operation, post op meds being given to the driver to deliver with lack of dosage info, driver was polite and eager to please but a bit too invasive listening into conversations with nursing staff or hanging around our 'private' hospital room.
* There are considerable consent forms that are 'rushed' for signature 'on the morning' of the procedure rather than being sent in advance or provided the night before to read through. This is disconcerting just before going into the Op theatre as it would be an important denial of responsibility and would take on far more importance if things go wrong.
* Finally, we booked our own hotel as the hotel (DAMM) used by AYT was basic and cheap and was more for the convenience and profitability of the agency than for comfort in recovery and was in an unattractive location on a side street. You are advised to arrange for the cost of the hotel to be removed from the quote and book one on the seafront (which is also only 8 mins from the hospital). We used the 'Prime' hotel (labelled as 5*) with fabulous mediterranean sea views and close to nice bars and restaurants ideal for comfort during recovery - for £371 for 6 nights post op and worth every penny. I am sure the AYT agency staff wouldn't stay in the hotel they put their patients in if they were recovering from a cosmetic operation !
That's our honest and constructive feedback to improve on this experience.
I had an arm lift 2 weeks ago I cannot fault AYT from 1st contacting Olivia to discuss the procedures I wanted the price and arranging my operation I was picked up as soon as I came through the airport doors by a lovely man who drove us to our lovely hotel and given a sea view room as I had requested was picked up the next day and taken to the hospital had the pre test was taken down for my op I did want a breast lift also but my blood pressure was really high so they only did my arm lift as they did not want to risk my life I’m pleased to say they explained how they had to stop they as it was to dangerous to continue.The next day they part refunded me for the operation which I was surprised about as a lot of companies would not.I’m very happy with my arms Dr Mehmet Ali Korkmaz is a lovely surgeon took time to explain what he was going to do The after care was great Olivia was fantastic she was always available day or night by phone and in person she even arranged for my husband to have his teeth whitened while we was there even though we had not arranged this prior to flying out advised when we was being picked up for different appointments Ireally can’t thank her enough or AYTFrom the first conversation with Olivia till I got back on the plane for flight home every thing ran smoothly and I’m really happyI recommend AYT 100%Thank you Olivia, the drivers and Dr Mehmet Ali Korkmaz I will return as soon as my BP under control so see you all again soon
Generally speaking this was a good 10 day visit to Antalya for a 'cosmetic medical' procedure but with a few areas that potential patients should be made aware of. My wife had a neck lift, face lift, fat transfer and upper and lower eyelid surgery over a 24hr period in hospital. The fully licenced surgeon Dr Manav was excellent along with the hospital nursing staff and anaesthetist who were well versed in these procedures. Thorough checks were carried out (blood work, x-ray and medical history) to ensure safety in conducting the procedure. All staff from the agency and the hospital are polite and reassuring. The nursing care post op was also very good from Sila and apart from breakfast (salad based, with cheese !) the hospital food was good. Transfers 'to and from the airport' were timely and comfortable.However, ensure you thoroughly research, read reviews and all pre-order info requests should be conducted using an AI template e.g. ChatGpt which gives you the structure of questions to ask.I am a retired commercial director of a corporate medical company and feel it is equally important to improve the following areas thatI felt the AYT agency were lacking, as follows:* Seren - was excellent in providing information and securing our business, she was fluent in English but went 'off grid' with various excuses as soon as we arrived in Antalya leaving us with a driver, coordinator and agency nurse who did not speak good English. So communication was patchy and on occasions a mobile phone translator was required.* Insist on information such as surgeon licencing, a letter from the surgeon confirming that he (and not a junior surgeon working under him) would be carrying out the operation etc...(AI recommended information requests) prior to sending a deposit or booking flights.* We hardly saw the coordinator Oguzhan Gurkan who was a little brusque on occasion and more focused on the payment and profit than being 'on point organisationally' as he handed off key responsibilities to his 'driver' in lieu of the weekend with his family despite the fact that we were paying for his focus during our stay e.g. pick up times from hotel and hospital not communicated properly, being taken to wrong hotel post operation, post op meds being given to the driver to deliver with lack of dosage info, driver was polite and eager to please but a bit too invasive listening into conversations with nursing staff or hanging around our 'private' hospital room.* There are considerable consent forms that are 'rushed' for signature 'on the morning' of the procedure rather than being sent in advance or provided the night before to read through. This is disconcerting just before going into the Op theatre as it would be an important denial of responsibility and would take on far more importance if things go wrong.* Finally, we booked our own hotel as the hotel (DAMM) used by AYT was basic and cheap and was more for the convenience and profitability of the agency than for comfort in recovery and was in an unattractive location on a side street. You are advised to arrange for the cost of the hotel to be removed from the quote and book one on the seafront (which is also only 8 mins from the hospital). We used the 'Prime' hotel (labelled as 5*) with fabulous mediterranean sea views and close to nice bars and restaurants ideal for comfort during recovery - for £371 for 6 nights post op and worth every penny. I am sure the AYT agency staff wouldn't stay in the hotel they put their patients in if they were recovering from a cosmetic operation !That's our honest and constructive feedback to improve on this experience.
Olivia was just brilliant from the minute I got to Antalya she looks after everything for you. My surgeon Dr. Mehmet Ali is out standing he did a brilliant job as I had a boob reduction 360 lipo tummy tuck big shot out to nurse Sila who looked after my after care the whole A.Y.T team are absolutely amazing thank you so much xx
My overall experience from beginning to end was great! They delivered, however what I must make mention of is the obvious language barrier as I only speak English. Having an interpreter with you along the process would definitely offer some reassurance. I remember being asked to sign the hospital admission paperwork and nothing was in English. Fortunately the rep put it in his phone, translated it and I was able to rule out the few bits I did not agree with! My surgeon Dr. Mehmet was not only very handsome but professional and awesome , his English was enough to get the messages across. Olivia was very available for Communication and getting things into place, she answered almost immediately to messages. She is good 👍. The guy who I met on admission was patient and spoke some English as well. He is a star🌟 . Can't forget the pickups , drivers were nice and my stay at Dam hotel was comfortable. I am currently 10 days postop, still Communicating with them with pics and questions. So far I am truly happier than I was 3 wks ago. I sized down from 36 I to maybe B/C time will tell. I strongly recommend them and if you can afford to take someone with you that is a major bonus.
I had breast augmentation and uplift two weeks ago. AYT clinic sorted everything out. It was a great price, amazing surgoen and team. My coordinator Olivia was the best, so kind and always there when I needed her. She even visited me in hospital. They put me up in a great hotel, where we were able to make great friends also having surgery. I'm pleased with the results so far.
Would lyk to say a massive thanks to this company! Very professional from start to finish could do more for ya. The surgeon spoke English which helped massively, all staff and nurses were amazing 👏 now 4 day post op feeling great no pain even been food shopping today. Thank u all again would defo recommend 1000% x
Great team, very friendly and professional. Dr. Namik went above and behind to fix one extra issue that he found during the main surgery, for that I will be forever grateful. I apologise for my erratic behaviour coming out of the anesthesy. Thank you Olivia and Sukra for all the support.
From initial consultation over wattsap to being dropped off for my flight home my experience with Ayt and Olivia was nothing short of excellent.I was booked in for upper and lower eye lid surgery but having arrived at clinic I was advised by the dr Memhet my lower eyes were fine and didn't need surgery. What a breath of fresh air having read about the horror stories from Turkey.My surgery was completed in 45 minutes in a very relaxing and peaceful environment with no pain whatsoeverThe after care has also been first class with constant communication with OliviaEven though it's only been 5 days since my surgery i am very very happy with the outcome and would strongly recommend going with this company for any procedure
The whole process was seamless, so easy and smooth. We were picked up from the airport by a lovely man and taken to our apartment. We settled in and packed a bag as we were collected at 8pm for the hospital. Preop tests were very thorough and after a consultation with the doctor it was off to theatre 8 am next day. Pain was manageable and lots of relief was available. The outcome is amazing, I’m so happy, just 2 weeks later I have a tiny amount of bruising left. Olivia was my coordinator, she was very attentive and ensured everything ran smoothly for me. She is excellent at her job. I had a facelift, neck lift, buccal fat removal, lip lift and temporal lift. Don’t hesitate to use AYT.
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As AYT Clinic, we have gathered under one roof to serve as a whole as AYT Clinic with the quality service and trust we have shown in the health sector for years. With our strong collaborations and corporate structure, we are on the way to provide all services in the health sector with high quality and in the best way, with our high experience in bariatric surgery, our first class vip service in plastic surgery, our large hair staff, our advanced technology dental services, and our urology service that we apply with advanced techniques. We are moving forward with reliable steps.See more
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