I would give zero stars if it were an option. I ordered a pair of ear pads for my gaming headset and received confirmation along with a tracking number, which made me think everything was fine. However, when my order arrived, there was only one ear pad in the box. I reached out for support, and while they initially responded, they went silent when it was time to discuss a solution. The product quality was decent, but I expected a pair, not just one. My disappointment is not just about the mistake but about their lack of follow-up when a resolution was possible. I understand mistakes happen, but communication should have been much better.
Claim your business profile now and gain access to all features and respond to customer reviews.
