I am incredibly frustrated; if I could give a zero-star rating, that would be more appropriate. I ordered a pair of ear pads for my gaming headset and received confirmation with a tracking number, which made it seem like everything was fine. However, when my order arrived, there was only one ear pad in the box. I reached out for support, and while they initially responded, they became unresponsive when it came time to discuss a solution. The product quality was decent, but I expected a pair, not just one. My disappointment stems from their lack of follow-up when a solution was possible. Mistakes happen, and I can understand that, but the communication should have been significantly better.
Claim your business profile now and gain access to all features and respond to customer reviews.
