I spent a considerable amount on three pairs of shoes, including costly international shipping. Two pairs arrived damaged, and one pair was missing the box. I contacted the company, and they offered a 15% discount on future purchases but no replacement or refund. PayPal intervened and organized a partial refund, but I would end up out of pocket for shipping to return the items. Thankfully, PayPal eventually refunded the entire amount after I escalated the issue, but I still advise against ordering internationally due to the hassle.
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