Pre cruise customer service appalling when trying to sort out points etc. I think a 5* experience is available if you throw a few more grand at the ship for excursions,taxis (lack of shuttles in some ports).Also fine dining , better rooms, nicer drinks package,spa treatments.However if you take whats included in your fare which is a lot more than many other lines, the experience is more 3* and therefore expensive. Food has really gone down hillLots of warm dishes coming out, poor entertainment including the onboard azamazing night.My view is there's a lot of cost cutting going on. The one thing which is great are the crew
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Go deeper, explore new depths, and gain new perspectives with an immersive, intimate voyage that takes you beyond the initial layers of a city. Experience luxury on your next holiday with Azamara cruises and travel further by exploring the world with a...