I submitted a compensation request due to a cancelled flight and an additional hotel night, which I was advised to do. All necessary documents were uploaded, but some were still reportedly missing. Despite receiving a response over four months later, I was asked to send sensitive documents via email. There was no option to re-upload them directly through the portal. And I still haven’t received any refund. Overall, the process was extremely frustrating and inefficient, truly disappointing!
Claim your business profile now and gain access to all features and respond to customer reviews.
