I placed an order for a TV table on October 23rd, expecting delivery in 4-5 weeks. By early December, there was no update on my order. After several emails, they kept delaying until I threatened to report them. They then stated it would arrive after December 15th. I reminded them of their original timeline, and they offered a refund for the shipping costs, which I agreed to. However, I had to threaten them again before the reimbursement was processed on December 18th, along with an email claiming my order was shipped on the 19th. Realizing their untrustworthiness, I requested a cancellation but got no response. By January 7th, the tracking hadn't changed, and I again had to threaten legal action to receive a reply. They agreed to refund my order without further questions, despite previously claiming it had shipped. We'll see if they actually follow through.
Claim your business profile now and gain access to all features and respond to customer reviews.
