I ordered a fender and lower control arm on 11/19. On 11/21, I received an email stating that the fender was too damaged to sell, and I was asked to pay more for a replacement. I requested to cancel the control arm and apply that refund to the fender, but they did not do that. I ended up paying an additional amount for the fender on 11/21, yet they didn't process my payment until 11/26, which meant the fender was still not shipped. After the delays, I decided to cancel the order altogether. Now, the refund process is a mess, and I've received only about half of what I'm owed. It's been over two weeks since my initial order, and I'm still facing issues. I had to find a third fender after waiting too long, and I ended up paying nearly double for a fender I found elsewhere. The only reason I chose this service was their shipping promise of delivery by 11/24. I would not recommend them to anyone.
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We’re building a reliable and worldwide e-commerce brand in the used auto parts market by connecting certified dismantler centers from over 10 European countries through our global online platform.
Our goal is to simplify and improve the search and purchase experience for used auto parts, offering efficient warranty and return policies, multiple payment options, and fast delivery services to over 160 countries.
We rely on a specialized and multicultural customer support team, ready to help you identify the best available parts and provide clear and accurate answers throughout your buying journey.
Our strong supplier network spans across key European markets, including Portugal, Spain, Germany, Netherlands, France, Italy, and Lithuania — all built on trusted partnerships with a shared purpose.
Our vast inventory boasts over 11.5 million in Europe and 1.5 million in USA used auto parts, individually photographed with quality indexes and manufacturer references.
Furthermore, we have a specialized customer support team who are committed to helping you by providing clear and precise answers to your questions, ensuring you get the best available solution. See more
