This service has the worst customer support I've experienced. I reported damage to my delivered items days after receiving them, and it took over a year to get a response, blaming the manufacturer for delays. Eventually, I was informed that part of my claim was rejected due to 'wear and tear,' despite the items being in the box for only two days. After following up, I was told to contact the manufacturer directly as their partnership had ended. I can understand why, given their poor customer service. I will never buy from this service again.
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