I chose to order from this service to support a smaller business, but the experience was terrible. I placed an order for a highchair on 15th September, expecting delivery in 7-10 days. After no initial contact, I finally received an email on 19th November stating they couldn't fulfill the order. I got my refund on 8th December, nearly three months after ordering. This was incredibly frustrating, especially during a busy time. I ended up ordering the same highchair from another company, which arrived within 48 hours. My advice is to look elsewhere.
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