I placed an order for a pram on 17 November 2025, and it took over a month to dispatch. During this time, the company provided misleading updates, consistently blaming the supplier for delays. After contacting the supplier, I learned the issue was not theirs. The lack of transparency and accountability was shocking. Customer support was unhelpful and evasive, and their phone lines seemed permanently disconnected, leaving customers without reliable communication. Don't be lured in by their lower prices; they aren't worth it. The stress, delays, and dishonesty far outweigh any savings. Save yourself the hassle and choose a reputable retailer instead. This service is simply not worth the risk.
Claim your business profile now and gain access to all features and respond to customer reviews.
Baby Birds are proud to be an independent family-run business. If you need help choosing your baby essentials, book a virtual appointment with our team for demonstrations and expert advice.