Poor customer service experience. Ignored many of my questions/concerns and, considering that its a premium brand, seem to worry about saving every penny even at the expense/inconvenience of the customer. My bouncer replacement took over 2 weeks to come and the advisor was not helpful at all. They had to wait until I had dropped off my defective bouncer before dispatch.
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Hello, We're Babybjörn.
And we’re here to make your parenting journey smoother, safer and more joyful by creating products that help you focus on what truly matters: those precious moments with your baby.
From the very beginning, our focus has been on babies and parents—on the bonds they build, the closeness they share, and the safety they need. We listen closely to families and medical experts to understand real needs and create products that are safe, easy to use, and truly make a difference in daily life.
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