Customer service is terrible. I emailed three times to try to resolve my solution and got the same copy and pasted email each time. I proposed multiple options to try to help resolve the problem including sending the product back at my own cost and i dont believe my emails were even being read. For reference my carrier had a fault which they conclude was my own doing even though i sent multiple photos showing there was no rips, tears, cuts or any other signs of damage.
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Hello, We're Babybjörn.
And we’re here to make your parenting journey smoother, safer and more joyful by creating products that help you focus on what truly matters: those precious moments with your baby.
From the very beginning, our focus has been on babies and parents—on the bonds they build, the closeness they share, and the safety they need. We listen closely to families and medical experts to understand real needs and create products that are safe, easy to use, and truly make a difference in daily life.
/BabyBjörn
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