Should have read reviews before buying something just because the internet says it’s the top product. Bought the BabyBjörn bouncer for my new born knowing he wouldn’t be able to use it before he weighed at least 7lb. My baby was born early and at 5lb so have only recently been able to put him in it. After the second time I noticed he was lying to the left and when I straightened him he would still slant. There didn’t seem to be an issue with the bouncer when looking at it when baby was in but as soon as I took him out i could see once closer that the steel was actually very bent ; this was only when I looked closely as opened it still didn’t seem broken from the front . I contacted baby bjorn and they have replied to state it doesn’t fall under warranty, basically saying I did it and also I should dispose of it and not use it!!! Considering the cost of the product their customer service is awful, their response is also unfriendly and has slight attitude to it which is my job considering they just told me to bin it! I bought the baby carrier too and now I wish I hadn’t given them my money for that but had already opened and used.More reviews needs to be left on here as I didn’t see it to start. Their products are not worth the price they charge at all.
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Hello, We're Babybjörn.
And we’re here to make your parenting journey smoother, safer and more joyful by creating products that help you focus on what truly matters: those precious moments with your baby.
From the very beginning, our focus has been on babies and parents—on the bonds they build, the closeness they share, and the safety they need. We listen closely to families and medical experts to understand real needs and create products that are safe, easy to use, and truly make a difference in daily life.
/BabyBjörn
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