Update: Eventually got some explanation on my order. Unfortunately it wasn't until I contacted the company, rather than being contacted by them. Turned out that the issue was going on for last 2 weeks yet no one informed me about it. This is simply not good enough.Adding two stars as Jasmine was very helpful and was able to provide the ETA for my order. Thank you for thatAdvice to the team: Please inform your customers about changes/delays before they contact you that the order is late.AVOID! Terrible customer services. My order was supposed to be delivered within 5 weeks. It wasn't only delayed but I was not informed about the delay (even though I was ensured that they will contact me in case of any delays). I ring them few times a day ever since and hear that soneone from warehouse will contact me with the update, but in never happens. I've ordered car seats for my unborn twins. I'm due any day and looks like will not get the car seats on time and will have to rush buy anything so that we can bring babies home from the hospital! This is not what I need at the end of my pregnancy. Worse customer service I have ever experienced! Don't waste your time, money and nervse to deal with them. There's plenty of other companies who will treat you with respect (especially if you spend 3000 with them)!!
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The BabyDoc Shop are Ireland's Buggy Experts! Whether you're buying a buggy, car seat, high-chair, nursery item or picking up some handy accessories - you're guaranteed to get the best advice at the BabyDoc Shop!
We stock a full range of all the best brands, including UPPAbaby, Bugaboo, Cybex, iCandy, Maxi Cosi AND we offer a price-match guarantee & flexible payment options (deposit secures stock).
Shop online at the BabyDocShop.ie or visit us in-store in Dublin or Limerick.See more
