What I received is NOT what I ordered. Cheap is the least of my concerns. The $873 necklace I received, and identified as made in the USA, is not what Baby Gold represents on its website. I purchased a $873 necklace from Baby Gold, which the photos on Baby Gold’s website clearly identified as having beads running up both sides to the clasp. I have a screenshot of this from Baby Gold’s website.The necklace also looked to be reasonably well-made.Looks can be deceiving, as the saying goes, and it appears someone somewhere exercised a great deal of unartistic license to so clearly veer away from the website photos. What I received is a $873 necklace missing nearly 2 inches of beads on one side of the clasp - clearly not what I was led to believe I purchased, or that shown on BG’s website. Additionally, the thread or wire bunches so that the necklace does not lay flat, and the beads are so lightweight it will never become flat. It’s just a shiny and cheap serpentine of junk. However, the case in which the necklace arrived is quality, and much more robust than this cheaply-made, gilded mishap would ever require. Maybe that’s the point, both in terms of price and manufacturing designation?Similar to its packaging, the company’s website in no way reflects what it actually sold to me, presenting multiple lovely photos of a fully intact necklace. I can provide alternative photos. Again, looks can be deceiving and Baby Gold digs deep into this trope. So… of course I’d attempt a return, but Baby Gold only allows a store credit, even with goods it clearly misrepresented on its website. And my opinion is that, by conducting their business in such a manner, Gold Baby, Fivestar Jewelers, et. all are fraudulent in their actions and business practices . Many other reviews suggest likewise.Fortunately, there are available avenues for consumers’ protection, including many local, state, and federal agencies, to all of which I’m filing complaints. My single purchase for one item was $873. Extrapolated to multiples, the financial impact on this company’s costumers in misrepresenting not only the quality and aesthetic of its goods, but what its customers believe they are purchasing, and commit to financially,without acceptable recourse, is mind-boggling
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