I ordered a paperclip bracelet from the seller, and it took over two months to arrive. Throughout the wait, the support team kept insisting it was still in production and even offered to cancel the order by the second month. When I requested the cancellation, they informed me it had already shipped. Upon arrival, the item was poorly crafted, with a clasp that doesn't fit properly and sticks out. I attempted to return the item since I had requested a cancellation, but a representative informed me that I could return it with a $15 handling fee, despite it being their error—poor quality and failure to cancel. I strongly advise against purchasing from this service; they are untrustworthy and their products are subpar.
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