Our experience with the service was terrible, especially when we needed reliable support the most: during the birth of our newborn. We spent a significant amount on a baby monitor, but received only half of the product — the screen was sent without the camera. After contacting them, they acknowledged the mistake but chose the slowest shipping method for the replacement, which then got lost. We urgently needed the monitor after our baby’s arrival, but they refused to expedite a replacement. It became clear that they do not prioritize the needs of parents or fixing their errors in a timely manner. Additionally, any cash contributions to funds on their platform cannot be withdrawn for other uses, forcing you to buy from their limited selection. If you need reliability and support, I strongly advise avoiding this service.
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