I would recommend baby planet. I purchased all of my baby items from the Derby store. Such as pram, car seat, bedroom furniture, nursing chair, all bedroom items ( bedding, lamp shades etc), baby bouncer- everything. They have a large selection & I’m very indecisive so I needed to compare a large range. Yassin assisted me and was very knowledgeable. I did have an issue with my pram when it was delivered and Baby planet did action an exchange for me. I needed to wait for the new pram to come back in to stock before it could be exchanged. I was pleased with the way Baby Planet handled my complaint and it was ultimately Cybex who were at fault for sending me the faulty pram initially- not baby planet. But the way my complaint was handled, I’m very satisfied with. I do love my Cybex Pram & stroller however so I think I was just unlucky with my first pram. I’ve subsequently ordered more baby items from Baby Planet and have been really pleased with their prompt service. I urgently needed a stroller for a holiday and Yassin ensured I received my pram within a week of ordering, delivered to my house.i cannot fault the service. I’ll continue to purchase from them. Thanks very much Baby Planet & Yassin.
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