I ordered a car seat T the start of May and then received an email to say that it would not be in stock until the end of June but I could have the same crest in a different colour- which I agreed to. Weeks later I chased up the car seat and was told it was also out of stock and wouldn’t be in until the end of June. At the end of June I was told it would be another week until it was back in stock and then on the 8th July I was told it would be a further 2 weeks. I was only offered a 5% refund which I never received. In the end I cancelled the order and reordered from a more reputable company. I am awaiting my money back
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