Initially a good experience at the baby show but a poor experience since. Ordered something which I had set a date to arrive, did not arrive at this time which was disappointing.Additionally, I do not remember anyone explaining to me on the day about the time limit for refund and credit note. Feel like this is unreasonable and quite short.I also believe that they should be selling things that are safe and reputable. I ordered something and it is not safe to use and I am surprised that baby planet would source it. Still waiting to try and return it and have found the email responses to be relatively slow. Pleased however that I will be able to get a credit note but would unfortunately not go through this again.
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