babyplanetonline.co.uk

4.1
4.1 Based on 490 reviews

...

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Ashton Lewis
Online order

Ordered a cot and mattress online. Item said it was in stock and it would be sent within 1-3 days. The mattress was delivered very quick but no sign of the cot. Rang and spoke to someone to be told it isn’t delivered by them and I had to wait 7-10 days (it had already been 7). Rang again after another 7 days. Was in the phone line and ringing out for 25 minutes before someone finally answered. Was then told the order hadn’t been passed onto the delivery company but they were apologetic about it. The delivery company then got in touch straight away and delivered within 4 days. Can’t fault the cot it’s just a shame there was a slight issue with the ordering process and lack of communication!

3
Date of experience: Sep 16, 2022

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