babyplanetonline.co.uk

4.1
4.1 Based on 490 reviews

...

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Charlie
Poor service. Ordered a wardrobe in December 2025 but only part of the order arrived in in January

Poor service.

Ordered a wardrobe in December 2025 but only part of the order arrived in in January 2026. That was 4 weeks ago. 8 calls to Baby Planet later, I am still awaiting the rest of the wardrobe; I can't build it or sell it so I am somewhat stuck.

Last week I was told the delivery would be 13th February. I call up today to check and the Spare Parts team tell me that I was given false information by Chenai in the sales team. Ultimately it seems like the teams aren't joined up.

Would recommend avoiding this company.

1
Date of experience: Feb 12, 2026

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