This service is incredibly untrustworthy. I ordered $65 worth of hats online (I live in PA, USA), completed the checkout process, and then UPS informed me they were charging $170 for delivery. I refused the shipment, as I couldn’t afford to pay $170 for $65 worth of hats. UPS said it would be sent back to the sender. Now, the seller is telling me they will impose a $90 fee for "administrative logistics" due to the refused shipment, and that my refund will take a long time because "returns come in bulk and need to be reviewed". I am extremely frustrated not only for not receiving my order, but also for being charged these fees. I expressed that they should clearly disclose any additional tariffs and fees during checkout instead of hiding them in fine print where customers are unlikely to see them before making a purchase.
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