The service suddenly ceased backing up my mounted drives, marking them as 'unplugged' without any prior notice. They haven't communicated this change and currently offer no fixes or workarounds. Anyone relying on mounted drives is now left unprotected. It's incredibly frustrating, especially after being a loyal user for years. The software used to be reliable, but now it seems to be pushing away customers who need encrypted drives. Their only suggestion is impractical for restoring individual files or folders. I'm now looking for alternatives and feel let down.
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