You truly get what you pay for. The service serves as an adequate emergency backup, but you never really know if it will function as expected until it’s too late. Occasionally, the platform halts backups, and when you submit a support ticket, a response may take several days. During a recent three-week tour, a 4 TB drive failed. I reached out immediately, but they replied a week later, just after the drive image had expired. Their response was simply, "Oh yeah, sorry"... astonishing. Drive failed, data lost. In my latest situation, while traveling, another drive stopped backing up. I contacted them on 11/29, followed up on 12/2, and heard nothing. Here we are, and today is 12/9/25.
Claim your business profile now and gain access to all features and respond to customer reviews.
Online backup for $5 month unlimited space. Backblaze's internet backup automatically backs up your data to our secure datacenter. 15 day free trial.
