backmarket.es

4.1
4.1 Based on 81 reviews

Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc. https://www.backmarket.es/ https://www.backmarket.es/opiniones...

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Charles Wells
Back Market Customer Service

I ordered an iPhone 14 from back market and it arrived within 7 days. The iPhone was in immaculate condition. However I had ordered it eSIM only by mistake. I returned it to back market taking advantage of their 30 day refund offer. They sent me a refund label no problem and I took the package to a local collection office to return it. There was no charge for this. I then ordered another phone which does accommodate a physical sim and again this arrived promptly and I am very satisfied with the product. I then received a full refund from back market for the phone I returned. Throughout the process I was kept informed by their customer service team, who replied to any email I sent within 24 hours. I cannot recommend this company enough. They have been excellent.

5
Date of experience: Aug 09, 2025

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Business Details

  • Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc.
    https://www.backmarket.es/
    https://www.backmarket.es/opiniones

  • email hola@backmarket.es
  • language https://www.backmarket.es

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