backmarket.es

4.1
4.1 Based on 81 reviews

Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc. https://www.backmarket.es/ https://www.backmarket.es/opiniones...

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Average Rating

4.1

/
5

81 Reviews

5 Star
70%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
20%

All Reviews

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Review Time

El Holandés
I used to be very sceptical about this website but when my daughter needed a decent laptop I decided

I used to be very sceptical about this website but when my daughter needed a decent laptop I decided to try a used high end model instead of a new budget laptop of the same price. It has been a great decision, the Lenovo Carbon X1 was over €2000 just a few years ago now bought for a fraction of the price.

4
Date of experience: Mar 07, 2026
Mrs Catherine Rimington
Lovely phone

5
Date of experience: Mar 02, 2026
Paul
Extremely Frustrating Service – Faulty Product, No Support

I purchased a device from Back Market that arrived faulty and have been completely let down by their service. Despite repeatedly explaining that I cannot access their suggested courier drop-off points, I was sent confusing instructions, links, and different courier options over and over again. My requests for a simple solution—a prepaid home collection or a refund—were ignored. After weeks of back-and-forth with no resolution, I am left stressed and frustrated. This has been an exhausting and deeply disappointing experience.

1
Date of experience: Feb 25, 2026
Michael C
nice phone

good experience and phone works great. seems brand new

5
Date of experience: Feb 23, 2026
Gustavo Salamanca Spain
Iphone 13

Iphone 13 en perfecto estado, bateria al 100%.

5
Date of experience: Feb 17, 2026
jeffrey osa
Products are always the same as…

Products are always the same as described or as stipulated. and the guarantee is promptly honoured.

5
Date of experience: Feb 16, 2026
Tim Clearly
Lubo

Super servis.

5
Date of experience: Feb 10, 2026
Loretta Gasparini
Ninja Crispi in Excellent Condition

We bought a Ninja Crispi from Back Market which arrived in perfect condition. Looks brand new, came in the original packaging with all the attachments.

5
Date of experience: Feb 09, 2026
Nadia
iPhone 16 pro max

Bought a reconditioned IPhone 16 pro max, it looks like new and works like new. Also traded in iPhone 12 Pro, got my money within a week of sending it. Great service, highly recommended

5
Date of experience: Feb 07, 2026
Cristina
Always fantastic on all fronts

The PS4 arrived very quickly, well packed and will high quality cables.Upon opening and testing, it worked perfectly, I could see there weren’t any surprises re description and everything was as expected.While it costed me slightly more than what I saw from domestic sellers, it is really not much considering the peace of mind I get buying from Back Market. It has been consistent and always a 10/10

5
Date of experience: Feb 07, 2026

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Business Details

  • Smartphone reacondicionado y garantizado. Y cientos de portátiles, PS4, tablets, televisores, etc. Entrega 48h. iPhone reacondicionado, Galaxy S6 reacondicionado, etc.
    https://www.backmarket.es/
    https://www.backmarket.es/opiniones

  • email hola@backmarket.es
  • language https://www.backmarket.es

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