I purchased a refurbished laptop for my business from this service. Unsure if they were registered in my country, I asked about receiving a VAT invoice with a local VAT number, which they confirmed but failed to deliver. This means I can't reclaim the VAT. They act merely as a middleman, and the actual supplier takes no responsibility, leaving me to handle everything. There's no phone support, and their responses are generic and contradictory. After two months of trying to get a refund, I now have to prepare for a VISA claim. Expect a generic response about their service quality, but don't be misled—if something goes wrong, you won't receive help.
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Back Market is the online refurbished marketplace that gives customers access to 1000's of the best, quality assured, smartphones, laptops, tablets, game consoles, gadgets, smart tech, appliances, and a whole lot more at massively reduced prices.
All products are verified refurbished to our strictest quality standards, come with free delivery, 30-day returns, dedicated customer service and 12 months minimum warranty, ensuring you get a product that works like new but costs up to 70% less than buying new.
More than this, buying refurbished creates significantly less carbon and e-waste, so it's not just money that you are saving by shopping at Back Market. We're dedicated to making shopping for the best in renewed tech, easier, cheaper, quicker, and more eco-friendly.
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