With an order cancelled not by us but by the platform, but charged, we are unable to obtain a refund after 5 days. We are unable to contact customer service: 1) the support section for the specific order is not visible from the store; 2) the public helpdesk form for orders already placed does not allow sending; 3) there are no usable email addresses or links.
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Ciao! Siamo Back Market, il primo Marketplace dedicato esclusivamente ai prodotti ricondizionati. La nostra missione? Rendere mainstream il consumo di prodotti ricondizionati di Qualità.