I placed an order and paid over 40k tk on September 4, 2025. Their email claims refunds take 8–10 weeks, but it's now January 2026. I've sent numerous emails to their support team asking for a refund, yet I've heard nothing back. Their refund policy is unclear and seems discretionary, with no defined timeline, and the delay far exceeds their stated policy. This website is a fraud. Please refrain from ordering anything.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shopping on Backpack is fast, reliable and fun! Buy products from the U.S. and get them in less than 16 days. Enjoy our world class shopper guarantee policy and many other benefits like secure payment, home delivery and more.
